Privacy policy — Union Technology

city of Kyiv

This document «Privacy Policy» (hereinafter referred to as the «Policy») is the rules of use by the Limited Liability Company «Union Technology» LLC (hereinafter referred to as the Company) of personal information of the User.

The Company respects the confidential (personal) information of users of the Site/Mobile applications, all those who use the services provided by the Site; in this regard, we strive to protect the confidentiality of personal data (information or a set of information about an individual who is identified or can be specifically identified), thereby creating and providing the most comfortable conditions for using the services of the Sites utec.kiev.ua, and Mobile applications homenetic, climtec for iOS and Android for each user.

І. GENERAL TERMS

This Policy defines how the Company collects, uses and protects your information that is provided by the User of the Site/Mobile applications or may be obtained from the User in case of interaction with the Company.

This Policy is applicable when the Company collects data from users through the Site my.terneo.ua and terneo mobile applications controlled by the Company, as well as applications used on mobile, portable or other connected wireless devices.

By disclosing personal information to the Company or through the Site/Mobile applications, the User agrees to the collection and use of such information by the Company in accordance with current legislation of Ukraine on personal data protection and this Policy.

This Policy defines, including:

How the Company uses personal information provided by the User or made available to the Company through the User’s relationship with the Company.
How the Company uses «cookies» and relevant information collected when using the Site by the User.
What safety precautions the Company takes to protect information from accidental loss or disclosure, and how the Company will inform the User in the event of a security breach.
The process by which you can obtain access to the personal information that you provide to the Company.

The Policy is an integral part of the User Agreement (hereinafter referred to as the «Agreement») posted on the Internet at: https://utec.kiev.ua, as well as other agreements concluded with the User, when expressly provided for by their conditions.

By concluding the Agreement, you freely, voluntarily and in your own interests give unlimited irrevocable written consent to any methods of processing your personal data, including any action (operation) or set of actions (operations) carried out with or without the use of automation with personal data, including collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data for the purposes set out in this Policy.

The legislation of Ukraine shall apply to this Policy, including the interpretation of its provisions and the procedure for adoption, implementation, amendment and termination.

Hereinafter, the Policy uses the terms and definitions provided by the Agreement, as well as other agreements concluded with the User, unless otherwise provided by this Policy or follows from its essence. In other cases, the interpretation of the term used in the Policy is carried out in accordance with the current legislation of Ukraine, according to the customs of business, or scientific doctrine.

ІІ. PRINCIPLES AND CONDITIONS OF INFORMATION PROCESSING

Principles of information processing:

legality and fair basis;
limiting the processing of information by achieving specific, predetermined and legitimate goals;
preventing the processing of personal information incompatible with the purposes of its collection;
destruction or depersonalization of personal data after achieving the goals of its processing.

Terms of processing confidential (personal) information

The Company processes confidential (personal) information under the following conditions:

processing is carried out with the consent of the User for the processing of his personal data;
processing of personal data is necessary for the implementation of the contract to which the User is a party (personal data subject), as well as for the conclusion of the contract at the initiative of the User;

The Company uses the data provided by the User during the entire period of registration of the User on the Site/Mobile application with the purpose of:

registration/authorization of the User on the Site/Mobile application;
fulfillment of its obligations to the User;
evaluation and analysis of the Site/Mobile applications performance;
providing personal recommendations;
informing the User about promotions, discounts and special offers via electronic and SMS-mailings.

The Company has the right to send advertising and informational messages to the User. Service messages are messages sent to the e-mail address specified during registration on the Site/Mobile application, as well as via SMS and/or push-messages to transmit information specified in the Agreement.

The Company is not responsible for the way of use of the User’s Personal Information by third parties with whom the User interacts in the framework of the use of the Program and the Service provided on its basis.

The User is aware of and accepts the possibility of placing third-party’s software on the pages of the site, as a result of which such persons may obtain depersonalized data.

Such third party software may include, but is not limited to:

Systems for collecting statistics of visits (for example, counters, Google Analytics, etc.);
Social plugins (blocks) of social networks (for example, Facebook, etc.);
Other systems for collecting depersonalized information.

The user has the right to restrict the collection of such information by third parties on his own, using the standard privacy settings used to work with the Internet browser Site.

The Company has the right to set requirements for the composition of the User’s Personal Information, which must be provided for the use of the Site/Mobile applications and the Service based thereon. If certain information does not differ from those not marked by the Company as mandatory, its provision or disclosure is carried out by the User at its discretion.

The Company does not verify the accuracy of the provided Personal Information, believing that the User acts honestly, discreetly and makes all necessary efforts to keep such information up to date.

ІІІ. USE OF “COOKIE” FILES

Your “cookie” files are used to improve access to the Site/Mobile applications and to determine repeat visits. In addition, they allow you to track the most interesting requests. “Cookie” files do not transmit any confidential information.

A cookie is a text file or files that contain a small amount of information that is sent to a web-browser and stored on a user’s device. Such devices include a computer, mobile phone or other device through which the user visits the Site/Mobile application.

The company uses the following categories of cookie files:

Strictly necessary cookie files — are required for the user to move on the web page and when using certain services, for example, to access secure pages, registration and authorization, to search on the Site/Mobile applications.

Operational cookie files — aggregate information about how the Site/Mobile application is used. This data is stored on the user’s device between web browser sessions.

Functional cookie files — are used to save the parameters of any changes that are stored on the user’s device between sessions of the web-browser.

Targeting cookie files – are used to provide content that may be of interest to the user. This data is stored on the user’s device between web-browser sessions.

Cookie files of third-party services and analytics services.

The Company uses services that are the property of other third-party companies, such as Facebook, Youtube and others for prompt delivery, better display and detailed analysis of content on the Site.

The listed as the example companies may use cookie files on the user’s device while working on the Site.

If the user does not enable the use of cookie files or intentionally deletes all cookie files from his web-browser, the user will be again prompted to enable and use cookie files during further visits to the Site/Mobile applications.

User information obtained through cookie files is not for sale or distribution in the public domain, and also is the property of the company that owns the resource.

The Site/Mobile Application may contain links to other websites (for informational purposes only).When linking to other websites, this Policy will not apply to such sites. Therefore, the Company recommends you to acquaint yourself with the privacy and personal data policies of each site before transmitting personally identifiable information. The Company uses «Cookies» technology.which do not contain confidential information and is not passed on to third parties.

IV. LIST OF INFORMATION COLLECTED BY THE COMPANY

What information the Company collects and how it is used depends on your interaction with our services.
If you are logged into the site or Mobile app account, we collect data, which is stored and processed as the user’s personal information. This is the information that you provide to us to identify your identity: your name, E-mail or other data that the Company may consider personal.
When you create an account on the Site in the Mobile App, you provide us with personal information containing your name/E-mail and password. You can also add a phone number to your account. You can provide us with certain information, such as your E-mail address, to receive updates about our services.

The Company receives information about the IP address of the visitor of the Site/Mobile applications and information on which website’s link the visitor came. This information is not used to identify the visitor.

The source of confidential (personal) information is directly the User of the Site/Mobile applications himself, uploading his personal data to the Site, Mobile application or to publicly available resources. The User undertakes to provide only reliable information about himself on the Site/Mobile application.

The Company collects information about applications, browsers and devices through which you access the Site / Mobile App in order to provide features such as automatic product updates. The information we collect contains data about the type and settings of the browser and device, the operating system, the mobile network (in particular, the name and phone number of the operator) and the version of the app. We also collect information on your IP address, crash reports, system activity.

The company carries out processing of the following data:

name;
e-mail;
mobile phone;
login, personal account password.

V. COLLECTION AND USE AND DESTRUCTION OF INFORMATION

The Company uses your information to ensure/enhance the proper operation of our devices, in particular to track failures or solve problems that you report to us. This information also helps us improve our devices. The Company uses information as auxiliary data when creating new products/devices.

The Company uses data for analytics and tracking to know how our devices are used.

The Company uses the information collected, such as your E-mail address, to contact you directly in order to inform you about upcoming changes or improvements to our devices. Also, when you contact the Company, we log this request to help resolve the issues you are experiencing.

Before using information for a purpose not specified in this Privacy Policy, we will ask for your consent.

The user can also request the deletion of their personal information in accordance with applicable law.

The Company does not share your personal information with companies, organizations or others, except with your consent. The Company provides personal information only if we have your permission.

The Company share personal information with its affiliates, other trusted companies or individuals for processing in accordance with our instructions, this Privacy Policy and other relevant privacy and security criteria.

The Company will provide personal information if we reasonably believe that the use, storage, disclosure of such data or access thereto is reasonably necessary in order to:

comply with applicable laws, regulations, legal procedures or government inquiries that are demanding.
detect and prevent fraud, security breaches or technical issues, as well as prevent them or use other measures to counteract them;
protect the rights, property or safety of the Company, our users and the public as required or permitted by law.

If the Company is involved in a merger, acquisition or sale of its assets, we will continue to protect the confidentiality of your personal information and will notify affected users in advance of such transfers of personal data and changes to the privacy policy.

We do our best to protect users from unauthorized access to the information, its modification, disclosure or destruction. In particular, we:

use encryption to keep data confidential during transmission;
review the procedures for collecting, storing and processing information, including physical protection, to prevent unauthorized access to our systems;
provide access to personal information only to employees of the Company, which process such information; if this policy is not followed, such employees may be subject to disciplinary action or dismissal.

When the User deletes the data, the Company follows a special procedure to safely and completely remove it from our servers or to keep it only in an impersonal form. The Company guarantees protection of information from accidental or deliberate deletion. Therefore, once the User has deleted the data, it will take some time before its copies are deleted.

The purpose of processing confidential (personal) information of the User of the Site/Mobile applications is:

Concluding agreements for the use of the Program and the Service;
Fulfillment of obligations under the concluded agreements, including granting the User access to the Site/Mobile applications and the Service;
Identification of the User in the framework of fulfillment of obligations under the agreements concluded with him
Providing methodological and technical support in connection with the use of the Site/Mobile application and Service;
Providing communication with the User for the purpose of information service and improving the quality of the Service, including through the procedure of notification with the involvement of third parties;
Usage of impersonal data to target advertising and/or information materials by age, gender, other characteristics;
Conducting marketing, statistical and other research based on impersonal data;
Prompt informing of the User by sending e-mails and messages; providing the User with access to the services, including through the personal account, information and/or materials contained on the Site/Mobile application.

Confidential (personal) information of the User of the Site/Mobile applications is used for the above purposes and to comply with the laws of Ukraine, including, but not limited to: the Law of Ukraine “On Personal Data Protection”, the Law of Ukraine “On Ratification of the Convention for the Protection of Individuals with regard to Automated personal data processing and the Additional Protocol to the Convention for the Protection of Individuals with regard to Automatic Processing of Personal Data concerning Surveillance Authorities and Transborder Data Flows”, as well as in accordance with other acts regulating the activities of the Company.

The purpose of processing confidential (personal) information of the User of the Site/Mobile applications is:

Concluding agreements for the use of the Program and the Service;
Fulfillment of obligations under the concluded agreements, including granting the User access to the Site/Mobile applications and the Service;
Identification of the User in the framework of fulfillment of obligations under the agreements concluded with him
Providing methodological and technical support in connection with the use of the Site/Mobile application and Service;
Providing communication with the User for the purpose of information service and improving the quality of the Service, including through the procedure of notification with the involvement of third parties;
Usage of impersonal data to target advertising and/or information materials by age, gender, other characteristics;
Conducting marketing, statistical and other research based on impersonal data;
Prompt informing of the User by sending e-mails and messages; providing the User with access to the services, including through the personal account, information and/or materials contained on the Site/Mobile application.

Confidential (personal) information of the User of the Site/Mobile application is subject to deletion or destruction in the case of:

1) expiration of the data storage period determined by the consent of the personal data subject to the processing of this data or by law;

2) termination of the legal relationship between the personal data subject and the owner or administrator, unless otherwise provided by law;

3) issuance of the relevant instruction of the Commissioner or officials of the Secretariat of the Commissioner appointed by him;

4) entry into force of a court decision on the deletion or destruction of personal data.

The User has the right at any time to independently edit in his personal account the Personal Information provided by him during registration or authorization. In case of termination of the concluded agreement, the User has the right to delete his own account or exercise the right to revoke the consent to the processing of his personal data by submitting a request to delete his account at dc@utec.kiev.ua To do this, he needs to go to «Settings» -> «Privacy» and click the «Delete profile» button. After that, this action must be confirmed by clicking on the link from the letter received to the mail specified during registration (which is indicated in this profile). The data is permanently deleted and cannot be recovered.

The Company has the right to transfer Personal Information to third parties in the following cases:

The User has agreed to such actions, including cases where the User applies the settings of the used Site/Mobile applications, which do not limit the provision of certain information;
The transfer is necessary within the framework of the User’s use of the functionality of the Site/Mobile applications and / or the specifics of the Service based thereon;
At the request of a court or other authorized state body within the procedure established by law.

VI. CONSENT OF THE USER (PERSONAL DATA SUBJECT) TO THE PROCESSING OF PERSONAL DATA AND HIS RIGHTS.

By registering on the Site/Mobile application and providing his personal data, the User agrees to its processing (until the User withdraws his consent to the processing of his personal data) by the Company in order to fulfill its obligations to the User, providing background information, agrees to receive advertising and informational messages and service messages.

The Company undertakes not to transfer the information received from the User to third parties unless it is necessary for the execution of agreements concluded with the User. Provision of information by the Company to agents and third parties acting on the basis of an agreement with the Company, to fulfill obligations to the User and only under the agreements, is not considered a violation. It is not considered a violation for the Company to transfer to third parties data about the User in an impersonal form for the purpose of assessing and analyzing the work of the Site, analyzing the purchasing features of Users and providing personal recommendations.

The user has the right:

to know about the sources of collection, location of his personal data, the purpose of its processing, location or residence (stay) of the owner or administrator of personal data or give a corresponding order to obtain this information to authorized by him persons, except as provided by law;
to receive information on the conditions for granting access to personal data, in particular information on third parties to whom his personal data is transferred;
to access his personal data;
to receive no later than in thirty calendar days from the date of receipt of the request, except as provided by law, an answer as to whether his personal data is processed, as well as receive the content of such personal data;
to make a reasoned request to the owner of personal data with an objection to the processing of his personal data;
to make a reasoned request to change or destruct his personal data by any owner and administrator of personal data, if this data is processed illegally or is inaccurate;
to protect his personal data from unlawful processing and accidental loss, destruction, damage due to intentional concealment, non-provision or untimely provision of it, as well as to protect against the provision of information that is inaccurate or discredits the honor, dignity and business reputation of the individual;
to appeal to the Commissioner or the court with complaints on the processing his personal data;
to apply legal remedies in case of violation of the legislation on personal data protection;
to make precautions regarding the restriction of the right to process his personal data during granting the consent;
to withdraw consent to the processing of personal data;
to know the mechanism of automatic processing of personal data;
to protect against an automated decision that has legal consequences for him.

VII. LOCATION DATA COLLECTION

The terneo application does not collect, store or process data about the actual location of users.

The terneo application implements the geofencing functionality. This functionality is optional, enabled only by the user himself. The application does not encourage or suggest the user to include this functionality. Geofensing allows you to turn on and off the thermostats by entering/exiting the geofence. The user specifies the geofence independently. A geofence is a point on the map and a radius in meters. A point on the map can be arbitrary.

The application needs access to check the geoposition in the background, for a timely response to the event of entering / exiting the geofence. In the future, if the user does not provide access to the background geo-location check, the geofencing functionality will work only in the running application.

VIII. MISCELLANEOUS

The Company provides protection of confidential (personal) information of the User from accidental loss or destruction, from illegal processing, including illegal destruction or access.

The Company uses generally accepted standards of technological and operational protection of information and personal data from loss, misuse, alteration or destruction. Only those employees who work with a specific task (for example, technical support) have access to personal data. Servers and computers that store confidential information are located in a secure environment.

This Policy may be amended and supplemented periodically and without prior notice to the user, including when changing the requirements of the legislation of Ukraine.

In the event of significant changes to this Policy, the Company will post a notice on the Site and specify the date of entry into force of these changes. If you do not refuse to accept them in writing within the specified period, it will mean that you agree to the relevant changes to the Policy.

We ask you to review the Policy from time to time in order to be aware of any changes or additions.

The current version of the Policy is freely available on the Internet at https://privacy.utec.kiev.ua

Address: 24 Striletska Street, Kyiv

Contact phone: +380953190727

Е-mail: dc@utec.kiev.ua